Welcome to AVT, Inc H.U.M.A.N Technical Support



Parts Right At The Click Of Your Mouse!





We provide technical support for:
-Media Moguls
-Apprentices
-Ruggeds
-Joe Humans
-Non-Elevators


If you have an urgent machine problem, please click "SUBMIT A REQUEST" on the toolbar above!

IF THIS IS YOUR FIRST TIME SUBMITTING A REQUEST Please Check Your Email to Create a Password! You will then have a permanent log-in to the Center.

Shipping is at the operators cost
We ship UPS or USPS


We highly recommend that you stock up on Fuses and Fuseholders to have them on-hand to replace in the event of a power surge. They are inexpensive, and it is faster to order them direct from the sources below than to wait for us to ship them to you after incidents occur:

Click Here to Order Fuseholders
Click Here to Order Fuses

WHEN SHIPPING COMPONENTS BACK TO OUR TEAM please make sure to adequately package them with bubble-wrap and/or other filling material. We won't be held responsible for damage incurred when you ship parts back to our facility, so please package with care!

We are proud to announce that we're the FIRST vending machine company in the U.S. to offer FaceTime support via the iPad! Ask your assigned Technician to schedule one with you after you Submit a Request if you need live, visual support.

CHECK OUT Human University. We have a ton of machine training videos that may help you solve your machine issue. Just go to members.healthyvending.com and check out the Machine Training tab.


IF YOU HAVE A TECHNICAL QUESTION THAT MAY NOT REQUIRE A TICKET, PLEASE CALL (951) 737-1057 Our technicians are available:

Monday through Thursday : 8:30 am PST to 5 pm PST
Friday : 8:30 am PST to 3 pm PST

 

AVT's H.U.M.A.N Technical Support

Allyson Jackson February 21, 2014 Tips & Tricks

Hi All,

Here's a copy of the J2000 Manual! Check it Out!

I would suggest reading this and printing out a copy to keep handy!

 

Shyla Hathaway February 27, 2012 1 Tips & Tricks

Download the guide to master the troubleshooting process on the coin mechanism.